Delivery Policy
At Nazuk Mehra, a unit of ANM Retail, we aim to provide a smooth and efficient delivery experience for all our customers. The following details outline our delivery policy. By purchasing products from Nazuk Mehra, you agree to the terms and conditions specified below.
Shipping Within India
- Free shipping is available across India for all orders.
- Once your order is placed and confirmed, we will dispatch the majority of our products within 7 business days.
- Delivery time may vary based on your location. Typically, delivery within major cities takes 3 to 7 business days, while deliveries to remote areas may take longer.
- After your order is shipped, you will receive a tracking number via SMS or email to track your order in real time.
Shipping Outside India
- For international orders, shipping charges will apply and will be calculated at checkout based on the delivery destination.
- Delivery times for international orders may vary depending on the destination country and customs processes. Typically, international orders take between 7 to 21 business days to arrive.
- Customers are responsible for any customs duties, taxes, or fees that may apply in the destination country. These charges are not included in the shipping cost and will be paid directly by the customer.
- International orders are shipped through registered international courier companies and/or international speed post.
Order Processing
- After placing an order, we will process and prepare your items for shipping. We will notify you once your order is ready to be dispatched.
- In case of any unforeseen delays, we will inform you via email or phone and resolve any issues promptly.
Packaging
- All items are carefully packed to ensure they reach you in perfect condition. We use high-quality packaging materials to protect your purchase during transit.
Delivery Issues
- If your order has not arrived within the estimated delivery time or if you encounter any issues with your shipment, please contact us at +91 99159 06400 or reach out to our customer support team.
- We will work with our shipping partners to resolve any issues, including lost or damaged packages.
General Terms
- Nazuk Mehra, operated by ANM Retail, is not responsible for any delays caused by third-party shipping providers, including courier or postal services.
- Nazuk Mehra does not guarantee delivery times and is not liable for any delays beyond our control.
- By purchasing products from Nazuk Mehra, you acknowledge and accept the terms of this delivery policy.
This policy is subject to change at any time without prior notice. Customers are encouraged to review the policy regularly for updates.